1. TERMS OF SALE
1.1. Definitions
The term "digital product" refers to paid digital products available from Nordstjernan-Swedish News.
1.2. About Digital Products
You are not required to purchase anything for certain limited use of nordstjernan.com or any Nordstjernan apps. However, if you do not purchase a subscription or product, your access to Nordstjernan content and services will be limited.
You can review the various Nordstjernan subscriptions here.
Nordstjernan reserves the right to modify the content, type and availability of any digital product at any time.
Only one person may use the user name and password associated with a digital product account.
For details about your purchases, including payment methods and billing cycles, see Nordstjernan Subscribe.
1.3. Processing and Payment
Nordstjernan will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.
We accept major credit cards (American Express, Discover, M/C, VISA) and PayPal. We reserve the right to reject any order or purchase at any time.
Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.
1.4. Pricing
When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order. You also agree to the billing frequency stated at the time of your order.
All prices are in United States Dollars.
Nordstjernan reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.
If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.
Additional Costs
When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.
If you believe someone else has used your account or you are being charged for a product you do not have, please contact Reader Services at 1.800.827.9333 ext. 10.
1.5. Billing
1.5.1. Billing of Digital Subscriptions
We will charge or debit your payment method at the beginning of your subscription. Billing will continue according to the cycle stated at the time of your order.
All short term, monthly, digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method initially associated with your account
You will not be notified in advance of impending renewals. Please see our Cancellation and Refund Policy below for information about canceling.
1.6. Unpaid Charges
If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.
You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.
2. CANCELLATION AND REFUND POLICY
2.1. Cancellation and Refunds of Digital Subscriptions
You can change or cancel your digital subscription at any time by calling Customer Care at 1.800.827.9333 ext. 10. International customers, please call +1.203.299.0380 ext. 10 or email support@nordstjernan.
Monthly and 4-Week Subscription
When you cancel a subscription based on a monthly or 4-week cycle, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.
Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Annual Subscription
If you cancel an annual subscription within the first 11 months of your subscription year, your access and other benefits will end immediately and you will receive a refund prorated to the day.
If you cancel in the final 30 days of your subscription year, the cancellation will not take effect until the end of your current billing period. Your access and privileges will continue to the end of the current billing period, and you will not receive a refund.
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
Changes to Content or Access
We reserve the right to make changes to our digital products at any time.
Cancellations by Us
We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
2.2. Changing Your Subscription
When you change your subscription, you will receive a pro-rated credit toward your new subscription.
If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.
